Terms & Conditions
GJColeman Media is a leading provider of services including website development, website design, website maintenance, e-commerce solution, graphics designing, SEO assistance & Mobile APP developments. The below-mentioned conditions set out the terms under which GJColeman Media will proffer services to the clients.
Terms & Conditions Policy
- All the information available on the website is the property of GJColeman Media. Copying the material from the website to any public or private electronic retrieval system is completely prohibited. No information mentioned in our website is utilized in conjunction with any other commercial websites or used in any other way without our written permission.
- If you hire us for the services we offer, you agree to the payment procedure and the amount.
- We take dedicated & sincere effort to deliver your work within the time frame mentioned by us or the conversation we have before starting the project. For any kind of support or inquiry, you can contact us via mail, phone, Skype or email from Monday to Saturday 8am to 4pm EST. Our office remain closed on (If applicable) Saturday and Sunday of every month. Only on the major American Indian national holidays, the hours may differ. Exceptional scenarios or for any particular reason it can take some more reasonable time and you are agreed to give that time for the quality job.
- We reserve the right to modify our website’s information in a timely manner. To stay updated, please go through our website from time to time.
GJColeman Media uses your IP address to diagnose problems with our server and to administer our site. It is used to collect broad demographic information.
GJColeman Media site’s registration form needs contact information of users (like name and email ID) and the demographic info (like Zip code). The shared information is used to establish contact with the visitors if necessary. Email address they have shared with us is used to send mail alerts related to our offers and services. The profile data and demographic are used to tailor the visitor’s experience at our site, displaying the content they might be interested.
- We are committed to making sure that the details you share with us are completely protected. When you avail our assistance you probably be asked to give details about yourself, like your name, email address, contact number etc. These will only be collected to inform you about our special offers or services that you may find interesting. Your details are not something that we will share with any third party.
- The website has some integrated tracking tools like Google Analytics that may collect information data regarding your browsing activities.
- In assistance with security procedures, GJColeman Media protects your personal information with utter perfection.
- Please provide us correct information of yours. If there is any change in your personal information, let us know the correct details via mail or phone or by filling the contact form in the contact page of the website.
Cancellation & Refund Policy
- Different services have different cancellation processes. Logo designing order cancellation is available within the next day of the order placement. Website development order cancellation is available within 1 day of order placement. If your digital marketing project is under development, the cancellation is permitted within 2 days of order placement. All ongoing projects under monthly package require at least 1 month (30 days) prior notice for cancellation.
- For successful cancellation, 100% advance payment will be refunded, except ongoing agreement cancellation of monthly digital marketing or website maintenance work. When it comes to cancelling ongoing projects of website development, a full payment of all work rendered up to the said cancellation point will be due. After reception of final payment, the remaining balance of the advance payment will be refunded.
All refunds will be initiated within 7-15 working days. Delays in refunds may occur.